Customer Comments

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[Pronto] is everything one could ask for in a vendor, and more. Joe is scrupulously detailed—and was invested in our product line so much that he even anticipated errors and asked in advance about fixing them. Joe was also scrupulous about meeting deadlines and overall production schedules, eliminating the need for follow up or second guessing. On top of it all, Joe is a wonderful, ethical person. He made it a pleasure working with him.  —Publisher

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OMG, Joe. You’ve done miracles.  —Managing Editor

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[Joe] made my job as a production manager easier. They met or exceeded deadlines, didn't require follow up, could see potential problems in the process, and even trained new employees. Books were kept on and ahead of schedule, even with potential setbacks, because of Pronto's work ethic. I didn't have to micromanage or worry about quality, deadlines, or any oversight with Pronto, and would highly recommend Pronto, Inc. to any publisher without hesitation.  —Production Manager

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Everything, thus far has been great. I can't thank you enough for the fast turn time. Will get you additional projects soon. It's been a pleasure working with you on this title.  —Production Manager

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Really enjoy working with you!  —Associate Art Director

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When working with Pronto, Inc. I have peace of mind knowing that whatever I need will be done right away, and done right the FIRST time. I have really come to appreciate the excellent service and skill Joe Parenteau and Pronto, Inc. applies to all that they do. Pronto, Inc. has raised the bar in my book as far as what I have come to expect from a typesetter. Pronto, Inc. has always been prompt and easy to work with, making it a pleasure to build a long-term working relationship.  —Production Editor

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[Joe] has made my life easier. As someone relatively new to production editing, Joe [Parenteau] has helped guide me through the processes of book production and has always been very patient and helpful. His rapid response time to my e-mail queries and requests allows my work to proceed without pause, and his printing is always on time and top quality. For customer care and service and top-of-the-line work, there's no company better than Pronto, Inc.  —Production Editor

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It looks so, so good! I have to tell you what a pleasure it is working with you. I really appreciate your attention to detail and your wonderful design sense!  —Editor

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You work so quickly, and do great work! I’m so glad you reached out to us here at CSQ.  —Associate Art Director

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You’re the best!  —Production Manager

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WOW! It is AWESOME!!! I LOVE IT! Thank you … and please thank the designer and tell [him] how much I like it.  —Author

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My first and most important note: In my humble opinion, this all looks AMAZING and the designer did a fabulous job!  —Author

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You’re terrific. THANK YOU!!!!!!!!!!! This book had its official “debut” a year ago this week. We continue to be as happy with the jacket as we were the first time we saw it. Thanks again for working with me on the fine points in the proof stage. I have my copy sitting right on the table at the front of our house, so I pass by it countless times each day. I smile every time I see it.  —Author

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We are very pleased with the new set of cover designs! Please tell the designer that we liked the way he/she fixed the white space in the upper right corner, too. This new cover design is looking really good!  —Author